What’s UP? The Way to Success! Part 3

We already discussed how beneficial it is to show up early and also why sometimes we should just shut up.

So what else is left? Follow up!

Following up shows interest or professionalism, whether it’s after a date, in business or in sales. In fact, the follow up can be more important than everything else.

How often do you recall making a purchase and then you never hear from your representative again? You might get an email or two but that’s expending the least amount of effort. So how about a phone call? And I don’t mean the one where they’re trying to sell you something else. I mean a call to touch base and show that they care or at least that you matter.

Or how about when you meet someone for the first time and they say they’ll call you in a few days, and then they don’t. Then when they call you a week or two later apologizing, what happens?  They lost some of their credibility, didn’t they?

▪ Do you know someone who only calls you when they need something?
▪ Have you ever wished that after a first date the person would call to tell you their thoughts without having to wait 24 to 48 hours?
▪ Have you ever said  “Why didn’t you tell me sooner?” when someone changed plans?

It’s frustrating when the only time people follow up is for selfish reasons, when they’re only thinking of themselves.

I Will Follow

Do you realize how much credibility you would gain from following up? Even a quick note, call or email just to say “thank you” or “I can’t make it” or “Did everything go okay?” can make a great impression.

Sometimes all it takes is a phone call, so minimal effort can bring maximum results.

If you had a good first date, just reach out to say that you had a good time because even though it goes against those stupid “rules” it will speak volumes and lay the foundation for an open line of communication.

In business, following up will show people that you’re reliable and not only will they want to do business with you, but they’ll trust you enough to send you referrals because your actions proved that you are worthy.

“Success comes from taking the initiative and following up… persisting… eloquently expressing the depth of your love. What simple action could you take today to produce a new momentum toward success in your life?” ~Anthony Robbins

Oil Change

It’s easier to maintain a relationship than to gain a new one. So maintain the relationships that you have with your existing clients, your friends and family. Nurture any new relationships; they may lead to long lasting, mutually beneficial results. They all potentially have value, so invest in keeping people happy. Take time, make time, make sales or create memories. Let them know that they are important to you by reaching out to them. Follow up on phone calls, questions and appointments.

“If you were going to die soon and had only one phone call you could make, who would you call and what would you say?  And why are you waiting?”  ~Stephen Levine

We have one life on this earth that we’re sure of and this is it, so SHOW UP, SHUT UP and FOLLOW UP and by using this formula, you will find yourself happier, healthier and wiser.

That’s what’s up!

Rob Liano
Rock Star Success Coach & Sales Trainer
www.rockstarsalestraining.com
1.855.832.ROCK (7625)

 © Rob Liano and Rock Star Success Coaching, 2012. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Rob Liano and Rock Star Success Coaching with appropriate and specific direction to the original content.

About Rob Liano

The Rock Star Success Coach & Sales Trainer, Rob Liano is a best selling author and a Certified Life Coach empowering others through Personal Development & Professional Achievement!
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